Tag Archives: customer services

Good John Lewis (& Meccano too!)

I have ranted  about retailers in the past. Here and here to be exact. Today I remembered a quote from Julius Caesar. Something to the effect that the evil that men do lives after them, the good is oft interred … Continue reading

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Dear Marks and Spencer (Part deux)

I appreciate your having taken the time to respond to my grievance, and I accept your apology in the spirit in which it was made. I have always enjoyed shopping at M&S, both online and in store, and I was … Continue reading

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Dear Marks and Spencer

I think your food is very moreish. Your confectionary? Totally addictive. Your customer service? Awful. To be more precise, it stinks. And whilst I’m being specific, I have to make it clear that I am referring to the customer disservice I … Continue reading

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Dear Tommy Hilfiger

You suck. Before I go on, I must make it clear that I am not referring to Mr Hilfiger the person. This is directed solely at Tommy Hilfiger’s US website. From the first line, you might have inferred that I … Continue reading

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